Hi,
I am currently working on a migration from our aging Exchange 2007 on premises box to exchange online (P1). As part of our migration there is also an email domain change so we will initially be running the legacy and new mailboxes in parallel in Outlook 2013.
I have configured a test user and I am having problems getting both elements of a redirect and an auto reply to work via a rule without using out of office (because the user is not out of office).
When somebody emails a member of our staff they should receive an email response explaining that the email has changed and their email has been redirected/forwarded to the new email address and to update their contact information, the email will be delivered to the legacy mailbox and redirected to the new one.
Scenario 1 - Mail enabled contact is configured in Exchange, Auto reply is configured as a rule using 'have server reply using [Template]' and redirect it to [mail enabled contact]
Result - When an email is sent to the mailbox I get a email response but the email is not redirected to the external account referenced in the mail contact. I have tried this with both redirect and forward within the rule.
Scenario 2 - Mail enabled contact is configured in Exchange and forwarding is configured in the Account via the EMC under Delivery Options in the Mail Flow Tab. A rule is configured on the mailbox using outlook to 'have server reply using [template]'
Result - When an email is sent to the mailbox the email is redirected to the address referenced in the mail enabled contact, however no auto reply is received by the sender.
Is there a workaround or an accepted workable method for this that does not use the out of office assistant?
Thanks
Sean