So I was finally able to convince my CEO to move to Active Sync and I was able to test it on a new iPhone 6 with my user, as well as with another users.
The new phones came today and for some reason one user is unable to connect get his email and here's the crazy part: no error messages! it simply shows "updated". His entire Outlook tree is there but there are no messages in any of his subfolders including the inbox.
His Active Sync option in Our Exchange 2010 server is enabled.
Mine is working fine, as well as my co-worker .
I tried changing the sync option from no limit to 1 month and then 1 week but still no emails are showing. The only email that does show is the quarantine email that shows that he made a request to our server...
Any idea???