We have site A with microsoft SBS 2011 working fine with exchange server 2010 installed in it. There is also a site B is accessing the above server with VPN. Site A is 192.168.2.0/24 network and site B is 192.168.3.0/24 network.
Now there is canon iR2230 working fine on site A. However, on site B we recently installed same copier machine, it is able to print and fax but it is not able to send emails. By the way, The people working on Site B are able to send and receive emails.
Here what I did after installing the copier machine on site B.
I created new user for copier machine in active directory and then created mailbox in exchange management console. Then I entered all the relevant parameters like username,password, IP address of server in copier machine and it still not able to send emails. I am able to ping the server from the copier...