Hi All,
I'm currently in an environment where we do not give most users email as its rare they would need it and it becomes more of a hassle (reply all, lockouts, etc) than its worth.
I am however planning on giving the users access to Spark Client connected to our LDAP integrated Openfire with a MySQL database.
My question is has anyone or does anyone know how to send an email and have it parse into the spark client?
Scenario: I input the users JID (ex. richerdk@10.1.1.6) into Active Directory as an email, Spiceworks then sees the email via AD Sync. When the user enters a helpdesk ticket and I request more info or close the ticket it sends an email which goes into their Spark Client as they do not have email. Is this possible, or is there a way to configure this?
Thanks,
Richerd