Hi,
I am able to connect to the exchange server via OWA/ Webmail. However I am not able to configure outlook 2013. I get the error:
First error:
An encrypted connection to your mail server is not available. Click Next to attempt using an unencrypted connection.
Next:
We are having trouble connecting to your account. Verify the settings below and make changes if necessary.
When I manually configure the server settings my user name is not resolved.
If I ping the server e.g. emailserver.companyname.com I get the error Destination net unreachable / Request timed out. https://emailserver.companyname.com/owa/itself works on IE. I opened a ticket with the company helpdesk and they have not been able to resolve it. They say my laptop (external consultant) isn't able to find their server even when I am vpned in.
Any clues?