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Outlook 2010 (Exchange) slow to open emails, reports errors since name change

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User is running Windows 7 (64-bit)/Office 2010. Email address was recently renamed by Rackspace Migration team. Outlook is now displaying an error that says, "synchronizing subscribed folders for (email address) reported error (0x800CCC0F): Outlook cannot synchronize subscribed folders for (email address)..."

Steps taken: 
- Verified configuration
Ran Scanpst.exe, repaired issues. User said the problem was made worse by this.
- Ran "repair" installation from programs and features. No change.

Any advice would be appreciated.

Thank you


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