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Outlook 2007 outlook-anywhere-grayed-out

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Hello all I actually have 2 different problems but I would really like to solve the second I will talk about both just encase you all feel they are related.

Problem 1

On our domain when you first open outlook, it automatically populates all user information from our Exchange server for the initial build and with in a few min the user is ready to go. I have this one user that their AD account will not automatically authenticate no matter what. If i manually build the profile it works without issue and will authenticate to AD without a problem. So this part Im not too worried about

Problem 2 (This is the one I really need help with)

The user travels alot and need access to our exchange server Outlook anywhere is automatically set so outlook, when it is not on our network, will connect to the web mail server. My problem is on the profile I...


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